Our Reviews

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Josh Roberts
10:53 08 May 18
We had a bit of a plumbing emergency at a rented property of ours where we were in need of an emergency plumber. I rang very late at night and got given a very quick and helpful response, identifying the issue and coming to fix it within 24 hours. Great service, very fast turn-around with reasonable rates! Highly recommended
Chris Scott
22:31 14 Feb 18
Incredible customer service. I rang them on a Sunday afternoon and after a talk and sending some photos he helped me resolve it over the phone. Trust means so much nowadays, I will only use act direct from now on. It's on my speed dial!
Andrew Hargreaves
09:10 17 Mar 18
Always reliable and an exceptional attention to detail and care for your property. Keeps you informed and up to date. Jolly nice chap too.
Stephen Hinton
12:51 25 Feb 18
Excellent customer service. We had an emergency, Zul turned up within 30 minutes, quickly boarded up a broken window. He then returned a few days later to fit the new pane which he had ordered. A lovely polite man who we would unreservedly recommend.
Lucy Johnston
09:49 11 Mar 18
locksmith He came to my new home to give an estimate of what I wanted to do. We did a majority of the work the first visit but I decided to order a custom lock with a keypad which he ordered for me and then returned to install. He's not only pleasant he's also very professional, reliable and super knowledgeable about locksmith.I would HIGHLY recommended Act Direct Ltd for anyone looking for a great Locksmith. I will use Act Direct Ltd again for any future locksmith needs. Thanks Act Driect Ltd.
Peter Knibbs
20:34 11 Jun 18
Fantastic service. Visited same day as call, and got the job done same day. Friendly service too. Would recommend to others.
kayleigh proud
13:14 23 Jun 18
Locksmith : Emergency call out, was here within an hour as quoted. Friendly and professional did a brilliant job and actually went a little further and fixed an issue with the door for us too! Very happy! :)
Casey Capewell
20:49 22 Jun 18
Locked myself out of my top floor flat, not only did this guy rip his hands apart to let me in but climbed up 4 floors outside with a ladder to enter a window, just so I didn't need to replace the lock. Absolute hero and Saviour
Steve Williams
11:22 14 Sep 18
Zul was helpful in sorting out issues quickly and responded to calls and texts out of hours. Job was done quickly and cleaned up the affected area afterwords. Would recommend.
ian mckie
17:52 16 Sep 18
I would strongly recommend ACT Direct. Rang them on a Saturday when so called roofers (more like “Cowboys”) left my Dad’s roof open and not waterproof with rain predicted that afternoon. Zul arrived within two hours of the call to make the roof waterproof and 30 minutes before the predicted heavy rain fell. Just to say highly professional and trustworthy (unlike the so called “roofers”)
Matt Smith
07:27 10 Oct 18
My nans house unfortunately got broken into and therefore needed the windows boarded up. I rang the chap who told me he would be a few hours, not a problem as straight away he was honest. He rang me 15 mins before attending as i requested. When he arrived which was around 9:20pm he was very chap very understanding of the situation and ensured everything that could be done about the situation was done. He was there roughly an hour, which flew by due to him being quick and efficient and i was very happy with the work completed. I believe the chaps name was zul. This was done on 3.10.18 I would reccommend anyone to use this guy if needed.
Rozy Tejrar
17:45 12 Oct 18
Has a diverse range of skills from roofing, plumbing, carpentry, locksmith. Reliable and does a great job. Have called on his services many a time and has always followed through to my satisfaction.
Kevin Wilson
16:38 12 Oct 18
Quoted a price and stuck to it.Goid worker. Real Friendly and Polite guy.Would recommend
Holly Welham
11:09 15 Oct 18
Really good service. They fixed a window in my flat that wasn’t closing properly. They were able to come the next day, fixed it quickly and gave a good price.
12:33 03 Nov 18
Excellent service. I have been using ADT for a number of years and have always been impressed by the quality of work. They were extremely helpful and flexible when we moved house recently while fitting our appliances.
Paul Engledow
20:38 04 Nov 18
Act Direct provided an excellent and professional service. They attended an emergency call out for a burst pipe and effected a secure repair in an efficient and timely manner.
Neil Milner
17:52 05 Nov 18
Thomas and Zul were excellent. Very friendly and took the time to explain what work had been completed and why. Would definitely use again. Thank you!
Carole Knight
17:45 22 Nov 18
Have used Act to change locks and always found them to be on time, efficient and cheerful. They recently came out at night for an emergency leak. The main stop tap malfunctioned and the one in the street was ceased! Thank you so much
Emily White
08:35 12 Dec 18
Tom came promptly out of hours when I knocked a radiator rearranging the furniture for the Christmas tree. The radiator sprung a leak and started flooding the living room. Tom fixed it, was quick, competent and considerate that baby was asleep upstairs. Would definitely recommend.
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